Support

We’re happy to help. Email us and we’ll get back to you as soon as we can.

Please include the email registered on your account, your device model and a short description of the problem, with a screenshot if possible. Never send your password.

Frequently asked questions

How do I add an invoice?

Tap the add button in the app, then take a photo of the invoice or pick one from your gallery. Mahfouz extracts its details automatically within moments.

The extracted details are wrong. What should I do?

Automatic extraction can make mistakes. Open the invoice and tap “Edit” to correct any field.

When will I get a warranty reminder?

We send a reminder before the warranty ends, based on the purchase date and warranty period saved on the invoice. Make sure notifications are enabled for Mahfouz in your device settings.

I forgot my password.

On the sign-in screen choose “Forgot password?” and enter your email; you’ll receive a 6-digit code to set a new password.

How do I delete my account?

In the app: Account → Delete account. Details are on the delete account page.

Is my data safe?

Yes. Our privacy policy explains how we protect your data and who we share it with.